SMS Privacy Policy

1. Introduction

Urban Chic Travelistas ("we," "our," or "us") is committed to protecting your privacy. This SMS Privacy Policy outlines how we use text messaging to communicate with our clients, how we handle personal data, and the rights you have regarding SMS communications.

2. Purpose of SMS Notifications

We do not use SMS for marketing campaigns. SMS communication is limited to client-initiated messages, preferred communication methods, or essential travel-related updates. We may also use SMS as a last resort if other communication methods are unavailable.

3. Opt-In and Consent

Clients will only receive SMS messages if they:

  • Initiate communication with us via text message.

  • Provide consent to receive SMS as their preferred method of communication.

  • Require time-sensitive travel-related notifications.

    By communicating with us via SMS, you consent to receiving relevant messages as outlined in this policy.

4. Opt-Out Instructions

You may opt out of receiving SMS messages from Urban Chic Travelistas at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS messages unless you re-initiate contact.

5. Help and Support

If you need assistance regarding SMS communication, reply HELP to any message or contact us at [insert contact details].

6. Message and Data Rates

Message and data rates may apply depending on your mobile carrier. We are not responsible for any fees charged by your mobile provider.

7. Privacy and Data Security

We take appropriate measures to protect your personal information. SMS data is not shared, sold, or used for marketing purposes. Your messages are stored securely and only accessed when necessary to facilitate communication.

8. Data Retention

We retain SMS communication records only as long as necessary for business and legal purposes. Once they are no longer needed, they will be deleted in accordance with our data retention policies.

9. Compliance with Regulations

Urban Chic Travelistas complies with applicable SMS communication laws, including the Telephone Consumer Protection Act (TCPA) and other relevant regulations.

10. Indemnification

By using our SMS services, you agree to indemnify and hold Urban Chic Travelistas harmless from any claims, liabilities, or damages arising from SMS communications, including any fees charged by your mobile carrier.

11. Participation Requirements

To receive SMS messages, you must:

  • Provide a valid mobile phone number.

  • Be at least 18 years old or have parental/guardian consent.

  • Be a client or traveler engaged with Urban Chic Travelistas.

12. Dispute Resolution and Arbitration

Any disputes related to SMS communications will be resolved through arbitration in accordance with applicable laws. By using our SMS services, you waive the right to participate in a class-action lawsuit or class-wide arbitration.

13. Miscellaneous

This policy may be updated at any time without prior notice. Continued use of our SMS services constitutes acceptance of any changes.

14. Contact Information

For any questions or concerns regarding this SMS Privacy Policy, please contact us at:

Urban Chic Travelistas

816-265-2800

[email protected]

Copyright © 2025. All rights reserved. Urban Chic Travelistas, LLC