Privacy Policy

At Urban Chic Travelistas ("we," "us," "our"), we respect your privacy and are committed to protecting the personal information of our Clients and website visitors. This Privacy Policy explains how we collect, use, share, and safeguard your information.

1. Information We Collect

We collect personal and non-personal information when you interact with us, including but not limited to:

1.1 Personal Information:

Name, address, phone number, and email address.
Passport details and travel preferences.
Payment information for processing transactions.

1.2 Non-Personal Information:

Browser type, IP address, and website usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use the collected information to:

2.1 Provide Services:

Process bookings, payments, and travel arrangements.
Communicate trip details, itineraries, and updates.

2.1 Improve User Experience:

Enhance our website, services, and customer support.
Personalize travel experiences based on preferences.

2.1 Legal and Compliance Obligation:

Comply with legal, regulatory, and security requirements.

3. Sharing Your Information

We may share your information with trusted third parties only as necessary to provide our services, including:

3.1 Service Providers:

Airlines, hotels, tour operators, and other suppliers.
Payment processors and technology support services.

3.2 Legal Requirements:

When required by law or in response to lawful requests by public authorities.

3.3 Business Transfers:

In the event of a merger, sale, or transfer of our assets, your information may be part of the transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. These measures include:

Secure servers and encryption for sensitive data.
Limited access to information by authorized personnel only.
Regular monitoring and updating of security practices.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

5.1 Access and Correction:

Request access to or correction of your personal information.

5.2 Deletion:

Request deletion of your data, subject to legal or contractual obligations.

5.3 Opt-Out:

Unsubscribe from marketing communications by following the instructions provided in our emails.

5.4 Cookies:

Manage cookie preferences through your browser settings.

To exercise these rights, contact us at [email protected].

6. Retention of Data

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies and Tracking Technologies

Our website uses cookies to:

Analyze website performance.
Enhance user experience.

You can disable cookies through your browser settings, but some features of our website may not function properly.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be communicated via email or posted on our website.